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Privacy Policy

 

 

Effective Date: May 19, 2026

Welcome to Nexa Signature Detailing (“Company,” “we,” “our,” or “us”).

This Privacy Policy explains how Nexa Signature Detailing collects, uses, stores, and protects your information when you visit our website, request services, communicate with us, or use our mobile detailing services.

By using our services or website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following personal information from customers:

Information You Provide to Us

When you submit a form, request a quote, book a service, contact us, or communicate with us, we may collect:

  • Full name

  • Phone number

  • Email address

  • Service address/location

  • Vehicle-related details you voluntarily provide

  • Communication preferences

 

Automatically Collected Information

When you visit our website, we may collect certain technical information such as:

  • IP address

  • Browser type

  • Device information

  • Website activity and interactions

  • General analytics information

This information helps us improve our website performance and customer experience.

 

2. How We Use Your Information

We use collected information to:

  • Provide mobile detailing services

  • Schedule appointments and communicate about bookings

  • Send appointment confirmations and service updates

  • Respond to inquiries and customer support requests

  • Improve website functionality and customer experience

  • Send promotional offers, updates, marketing emails, and text messages regarding services, discounts, or business updates

We only use your information for legitimate business purposes.

 

3. Marketing Communications

By submitting your contact information through our website or communicating with us, you may receive marketing emails or text messages regarding promotions, offers, reminders, or business updates.

You may opt out at any time:

  • Email: Click “unsubscribe” in emails or contact us directly

  • Text messages: Reply “STOP” to unsubscribe

Message and data rates may apply depending on your mobile carrier.

 

4. How We Share Information

We do not sell customer personal information.

We may share information only in limited circumstances, including:

  • Service providers that help us operate our website or communications systems

  • Legal authorities when required by law or to protect legal rights

  • Business operations necessary to provide services

We limit information sharing to what is reasonably necessary.

 

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, misuse, disclosure, or loss.

However, no online transmission or storage method can be guaranteed 100% secure.

 

6. Data Retention

We retain customer information for as long as reasonably necessary to:

  • Provide services

  • Maintain customer records

  • Communicate regarding services or promotions

  • Meet legal, tax, or business obligations

 

7. California Privacy Rights

If you are a California resident, you may have certain rights regarding your personal information under applicable California privacy laws, including the right to:

  • Request access to information we collect about you

  • Request deletion of personal information, subject to legal exceptions

  • Request correction of inaccurate information

  • Opt out of marketing communications

To submit a privacy request, contact us using the information below.

We do not sell personal information.

 

8. Cookies and Analytics

Our website may use cookies, analytics, or similar technologies to understand visitor behavior and improve website performance.

You may disable cookies through your browser settings, though some website functionality may be affected.

 

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

 

10. Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect information from children.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

 

12. Contact Us

If you have questions regarding this Privacy Policy or your information, please contact:

Nexa Signature Detailing
Website: nexasd.com
Email: nexasignaturedetailing@gmail.com

Phone: 559-343-3314

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