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Terms & Conditions

Effective Date: May 19, 2026

Welcome to Nexa Signature Detailing (“Company,” “we,” “our,” or “us”). By accessing our website, requesting services, scheduling an appointment, or using our services, you agree to the following Terms & Conditions.

If you do not agree to these terms, please do not use our services.

 

1. Services

Nexa Signature Detailing provides professional mobile vehicle detailing and related automotive appearance services.

Service offerings, pricing, packages, and availability may change at any time without notice.

We reserve the right to refuse service at our discretion for safety, operational, or business reasons.

 

2. Appointments & Scheduling

Appointments are subject to availability.

Customers agree to provide accurate booking information, including:

  • Full name

  • Phone number

  • Email address

  • Vehicle location/address

  • Vehicle condition and relevant service details

Customers are responsible for ensuring the vehicle is accessible at the scheduled time.

Failure to provide access to the vehicle may result in cancellation or fees.

 

3. Mobile Service Requirements

Because we operate as a mobile detailing service, customers agree to provide:

  • Safe and legal access to the vehicle

  • A service location reasonably suitable for detailing work

  • Adequate space to complete services safely

We reserve the right to decline or reschedule services if working conditions are unsafe, hazardous, inaccessible, excessively dirty beyond disclosed condition, or otherwise unsuitable.

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Water & Electrical Access
To complete certain services, Nexa Signature Detailing may require reasonable access to the customer’s exterior water supply and/or electrical outlet at the service location. By booking a service, the customer authorizes reasonable use of available utilities when necessary to perform detailing services. Utility usage is expected to be minimal and solely related to service completion.

 

4. Weather Policy

Because services may be affected by weather conditions, Nexa Signature Detailing reserves the right to reschedule appointments due to:

  • Rain

  • Extreme heat

  • Unsafe weather conditions

  • Environmental conditions that negatively impact service quality

We will communicate scheduling updates as soon as reasonably possible.

 

5. Pricing & Payment

Pricing is based on vehicle condition, size, service selection, and time requirements.

Final pricing may vary if a vehicle's condition differs materially from what was disclosed during booking.

Payment is due upon completion of service unless otherwise agreed in writing.

Nexa Signature Detailing currently accepts payment in person.

Failure to complete payment may result in refusal of future service or collection efforts where permitted by law.

 

6. Cancellations & Rescheduling

Customers are encouraged to provide reasonable notice for cancellations or rescheduling.

Repeated cancellations, no-shows, or last-minute cancellations may result in refusal of future appointments or deposits being required for future bookings.

If a customer is unavailable at the appointment time or the vehicle is inaccessible, we reserve the right to cancel or reschedule the service.

 

7. Vehicle Condition Disclosure

Customers agree to disclose relevant information about vehicle condition before service, including but not limited to:

  • Excessive dirt, stains, mold, pet hair, bodily fluids, or biohazards

  • Existing paint damage, scratches, chips, oxidation, or defects

  • Sensitive aftermarket modifications

Additional charges may apply for undisclosed conditions requiring substantially more labor.

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7A. Vehicle Contents & Personal Property

Vehicle Contents & Personal Property
Customers are responsible for removing personal belongings, valuables, sensitive items, and important documents from the vehicle before service begins.

During interior cleaning, items reasonably appearing to be trash, disposable materials, debris, or abandoned items may be removed or discarded to complete the detailing process unless otherwise communicated by the customer prior to service.

Nexa Signature Detailing is not responsible for lost, damaged, misplaced, or discarded personal items left inside the vehicle, including items stored in compartments, under seats, center consoles, trunks, or cargo areas. Customers are encouraged to inspect the vehicle and remove important belongings prior to appointment time.

 

8. Satisfaction Policy

We strive to provide exceptional service and customer satisfaction.

If you are dissatisfied with any aspect of a completed service, you must notify Nexa Signature Detailing within 24 hours of service completion so we may reasonably address concerns.

Because detailing results may vary based on vehicle age, condition, damage, staining, wear, and material condition, specific outcomes cannot be guaranteed.

 

9. Limitation of Liability

Nexa Signature Detailing shall not be liable for:

  • Pre-existing damage, scratches, stains, fading, oxidation, worn materials, or mechanical issues

  • Damage resulting from defective, weakened, aged, aftermarket, improperly installed, or previously damaged vehicle components

  • Personal property left inside the vehicle

  • Delays caused by weather, traffic, equipment issues, or circumstances outside reasonable control

  • Loss, damage, or disposal of personal property left inside the vehicle during service

Customers are encouraged to remove valuables and personal belongings before service.

To the maximum extent permitted by law, our liability shall be limited to the amount paid for the specific service giving rise to the claim.

 

10. Photos & Marketing

Nexa Signature Detailing may take before-and-after photos of vehicles for quality control, training, or marketing purposes.

We will make reasonable efforts to avoid displaying personally identifying information such as license plates, addresses, or private information.

If you do not wish for your vehicle to be photographed, please notify us before service begins.

 

11. Website Use

Content on our website, including branding, text, images, logos, and service descriptions, is owned by Nexa Signature Detailing and may not be copied, reproduced, or distributed without permission.

Users agree not to misuse the website or attempt unauthorized access to systems or information.

 

12. Communications & Marketing Consent

By submitting contact information through our website or communicating with us, you consent to receive service-related communications and promotional emails or text messages.

You may opt out at any time:

  • Text: Reply STOP

  • Email: Use the unsubscribe option or contact us directly

Message and data rates may apply.

 

13. Privacy

Use of our services is also governed by our Privacy Policy.

Please review our Privacy Policy available at:

nexasd.com Privacy Policy

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14. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time.

Changes become effective immediately upon posting to our website.

 

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the State of California.

 

16. Contact Information

Nexa Signature Detailing
Website: nexasd.com
Email: nexasignaturedetailing@gmail.com
Phone: (559) 343-3314

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